Have you entered the Top 100 yet? Last year's top performers share their secrets
Competition for this year’s MPA Top 100 is heating up, with a record number of entries already received, still weeks out from the closing date.
We look back at some of last year's contestants and what they said were key contributers to reaching the top 10 of the list. 2015's Top 100 Brokers is proudly sponsored by Westpac.
#10 Kellie Lam, Abacus Home Loans
Enter today and find out if you have what it takes to make this year’s list.
Simply submit your total home loan settlements for the 2014/2015 financial year by Friday 18th September.
2015's Top 100 Brokers is proudly sponsored by Westpac. Click here to enter now.
We look back at some of last year's contestants and what they said were key contributers to reaching the top 10 of the list. 2015's Top 100 Brokers is proudly sponsored by Westpac.
#10 Kellie Lam, Abacus Home Loans
- Restructuring of company training programs
- Opening of our Melbourne office
- Listening is key - "Listening to our customers, listening to our employees, listening to our partners and listening to our competitors"
- Self-improvement
- Changing from generic to targeted marketing of younger generations looking to buy a home or investment
- "That works better for me as we are similar in age and overall it does improve productivity because we communicate with each other using the same tools such as messaging app and sms. That has also indirectly improved my market coverage in a more cost effective way."
- Reinvesting profits back into the business to create a better experience overall for clients
- "We have always known that our existing client base is valuable, as much of our business is referral based, and we feel that our clients deserve a premium service that continues to improve.”
- Removing inefficiencies from processing and administration to focus on contact with client base.
- "The result has been an even larger number of referrals from our clients and more repeat business."
Enter today and find out if you have what it takes to make this year’s list.
Simply submit your total home loan settlements for the 2014/2015 financial year by Friday 18th September.
2015's Top 100 Brokers is proudly sponsored by Westpac. Click here to enter now.
