Aggregators ranked across 11 categories
Over the last three years, aggregators have worked hard to keep their mortgage brokers happy despite the persistence of the COVID-19 pandemic and other challenges, with only 7% of brokers surveyed saying their aggregator had not done enough for broker development, according to Mortgage Professional Australia (MPA).
For this year’s MPA Brokers on Aggregators report, the MPA team asked mortgage brokers to rank their aggregator from 1 to 5 (with 5 as the highest) across 11 categories:
- Accurate and on-time commission payments;
- IT and CRM support;
- Quality of lending panel;
- Communication with brokers;
- BDM support;
- Compliance support;
- Training and education;
- Additional income streams;
- Marketing support;
- White label offering; and
- Lead generation.
Due to the varying sizes of aggregator groups and the disparity in the number of questions related to their aggregator’s services, only those that achieved a response rate of at least 10% of brokers for each aggregator were included in the final list. Additionally, the MPA team asked brokers several questions about their aggregator’s service and other needs, but these did not affect the overall score. Some of the winners were:
Aggregators with over 600 brokers
Winners of the “accurate and on-time commission payments” category:
Gold medal – Finsure
Silver medal – Loan Market
Bronze medal – Connective
Winners of the “additional income streams” category:
Gold medal – Loan Market
Silver medal – Finsure
Bronze medal – outsource Financial
Winners of the “IT and CRM support” category:
Gold medal – Loan Market
Silver medal – outsource Financial
Bronze medal – Connective
Winners of the “quality of lending panel” category:
Gold medal – Loan Market
Silver medal – Finsure
Bronze medal – Connective
Winners of the “compliance support” category:
Gold medal – Loan Market
Silver medal – outsource Financial
Bronze medal – Connective
Winners of the “BDM support” category:
Gold medal – Loan Market
Silver medal – Connective
Bronze medal – Finsure
Winners of the “marketing support” category:
Gold medal – Loan Market
Silver medal – outsource Financial
Bronze medal – Connective
Aggregators with fewer than 600 brokers
Winners of the “accurate and on-time commission payments” category:
Gold medal – National Mortgage Brokers
Silver medal – Liberty Network Services
Bronze medal – MoneyQuest
Winners of the “additional income streams” category:
Gold medal – MoneyQuest
Silver medal – Liberty Network Services
Bronze medal – National Mortgage Brokers
Winners of the “IT and CRM support” category:
Gold medal – MoneyQuest
Silver medal – Liberty Network Services
Bronze medal – National Mortgage Brokers
Winners of the “quality of lending panel” category:
Gold medal – MoneyQuest
Silver medal – Australian Finance Group
Bronze medal – National Mortgage Brokers
Winners of the “compliance support” category:
Gold medal – MoneyQuest
Silver medal – National Mortgage Brokers
Bronze medal – Liberty Network Services
Winners of the “BDM support” category:
Gold medal – MoneyQuest
Silver medal – National Mortgage Brokers
Bronze medal – Liberty Network Services
Winners of the “marketing support” category:
Gold medal – MoneyQuest
Silver medal – Liberty Network Services
Bronze medal – National Mortgage Brokers
Thank you for participating in this year’s survey! Find out more about the winners and brokers’ insights on their aggregators by reading the MPA Brokers on Aggregators 2022 report now.
