Ray White to launch new Concierge service in New Zealand

The launch will be made in partnership with a Kiwi insurer

Ray White to launch new Concierge service in New Zealand

Real estate group Ray White has partnered with Kiwi insurer Tower to launch Concierge in New Zealand in October.

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Concierge is a dedicated customer communication business that helps customers purchase their home and contents insurance, book a tradesperson, and buy discounted art. Through this service, Ray White customers will be provided with a seamless insurance experience, giving them access

to Tower’s MyTower platform, where customers can update, claim, and manage their insurance quickly online.

Ray White Concierge has been available for 16 years in Australia, helping more than 144,000 Australian customers per year easily move house.

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“Given the current market, now is the perfect time to launch Ray White’s insurance and moving solutions to New Zealand buyers as well as to tenants, investors, and sellers moving into another property,” said Kelly Tatlow, Ray White Concierge CEO. “We want to make sure that our customers have a seamless property experience, from when they purchase a property to when they move in. We can take their stress out of moving. We want to make sure our customers have easy access to the best insurance to cover their most important asset – their home or investment property.”

“We’re making it even easier for people to insure their home during this process and make sure they have the right insurance for their needs,” said Jonathan Beale, Tower MD partnerships. “The partnership between Tower and Ray White will keep things as simple as possible for customers, so they can get into their new home smoothly.”

Signing up with Tower will also provide Ray White customers access to exclusive and significant discounts at major retailers, including Bunnings, Noel Leeming, and Torpedo7, plus assistance with organising tradespeople, and discounts on furniture and homewares, solar solutions, art vouchers, and a range of pet services such as pet-sitting, boarding, and grooming. It will also provide investors landlords insurance assistance and help regarding tax depreciation from a property depreciation expert.

Concierge plans to continue to expand its range of service offerings to Ray White customers in New Zealand.