CRM platform granted internationally recognised certification

It demonstrates its 'ongoing commitment to maintaining highest standards'

CRM platform granted internationally recognised certification

One Mortgage System (OMS), the CRM and origination platform that offers a single-input enquiry to completion, has been granted ISO 27001 certification.

Announcing the certification, OMS said it demonstrated its ongoing commitment to maintaining the highest standards of security for its users, brokers, lenders and strategic partners.

ISO 27001 is an internationally recognised standard for information security management systems (ISMS), providing an approach for firms to manage and protect sensitive information. It outlines rigorous requirements for establishing, implementing, maintaining, and continually improving information security. 

OMS began this certification journey in September 2023, during which time it has developed over 150 new policies and procedures which are now firmly embedded into the business at all levels. 

The certification process involved a comprehensive assessment conducted by the British Standards Institute (BSI).

OMS said it is proud to be one of the first CRM platforms within the mortgage industry to achieve ISO 27001 certification, reflecting its ongoing efforts to establish itself as a trusted and reliable partner in the mortgage origination space.

Neal Jannels, managing director of OMS, commented: “Achieving ISO 27001 certification represents a serious undertaking but is one which demonstrates our proactive approach to implementing rigorous information security controls and practices to ensure the confidentiality, integrity, and availability of sensitive data. 

 “These important processes help build trust among clients and stakeholders, reassuring them that their information is safeguarded against potential threats and provides tangible proof of our ongoing dedication to maintaining the highest standards of security throughout our system.”

OMS said it is the only end-to-end platform which covers product areas such as residential, buy-to-let, second charge, equity release, bridging, commercial plus general insurance, and protection.