Phoebus inks servicing contract with Keystone

Under the deal, all new completions by the lender will be onboarded onto the account servicing product

Phoebus inks servicing contract with Keystone

Phoebus Software Limited (PSL) and Keystone have signed a four-year contract which will see the specialist lender onboard all new mortgage completions on to the latest Phoebus account servicing product.

The agreement also offers the potential to migrate other books on to the platform in the future should Keystone want to do so.

The first phase of the solution took approximately two months to be delivered into user acceptance testing. The solution went live in May 2021 and functionality includes all of Keystone’s servicing and securitisation requirements.

The solution facilitates Keystone’s full buy-to-let product range including green products, and future deliverables will include the Phoebus Borrower Self-Service Portal.

“Keystone is a very well-known and respected brand in the buy-to-let market. Its requirements were a particularly good fit with our core servicing product, meaning that both the discovery and delivery were very smooth, and we were able to implement at speed,” Richard Pike (pictured), sales and marketing director at Phoebus Software Limited, said.

“An attractive area is Keystone’s commitment to ESG, a subject also embedded in PSL’s culture, and its commitment to and knowledge of this area is very impressive. We expect to enjoy a successful partnership over the coming years.”

Elise Coole, managing director at Keystone, commented that the Phoebus servicing platform is a great fit for their requirements.

“Through our interaction, we can also see PSL is a very client focused business. The project has been a great success and our teams have worked very well together throughout the lifecycle of the delivery,” Coole said.