New executives will oversee customer relations and consumer sales
Mortgage lender S&T Bank announced the appointment of Richard Fiscus as executive vice president and director of customer relations and the promotion of Chad Carroll to executive vice president and director of consumer sales and service.
As the lead for customer relations, Fiscus will focus on customer issue resolution and engage in business development efforts throughout S&T Bank’s markets. He will also be responsible for supporting efforts in new markets, new office openings, and collaborative market events. Carroll will develop and implement strategic sales and service initiatives of the consumer banking, retail mortgage, and consumer lending divisions. He will work closely with the market presidents, mortgage managers, regional banking managers, other lines of business, and bank-wide operational groups to ensure a consistent customer experience.
"As the industry advances, we are taking the necessary steps to reshape the way we serve our customers," said Dave Antolik, president of S&T Bank. "The expertise that Rich and Chad have cultivated throughout their careers in banking has allowed us to integrate their talents within our organization."
"At the heart of S&T Bank is the commitment to build long-standing relationships through a customer-centric model rooted in performance and trust," said Becky Stapleton, senior executive vice president, chief banking officer. "By introducing these expanded roles within the consumer banking division, the bank demonstrates its ability to adapt, grow, and respond to our customer's needs."